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We know that you're concerned about the information you send over the Internet, and we
appreciate your trust in using the Schoonover electronic feedback form and survey. The
following notice describes our privacy policy. By using our e-mail form or submitting our
online survey, you accept the practices described in these statements.
What do we do with your information?
The information you provide through the automatic e-mail or survey is used for internal purposes only. We use your feedback to evaluate and improve our services, the information on our web site and your level of customer satisfaction. The data we get back from you is not stored for any future purpose, nor is it shared with or sold to any outside parties.
What about cookies?
Some web sites use alphanumeric identifiers ("cookies") transferred to your computer's hard drive through your Web browser to enable their systems to recognize your browser when you re-visit the site. Since we don't monitor individual visits to our web site, Schoonover doesn't use cookies.
Is the information secure?
Some web sites require more personal information from you to complete transactions - for example; online banking and shopping often requires you to submit credit card information and other sensitive data. For your own protection, you should never submit that information over a site that does not use SSL encryption (check the bottom of the page for a padlock icon that indicates this). This ensures that your data can not be read by another party during its transmission.
Because Schoonover does not require personal or financial information for you to submit your comments or survey, our site does not use SSL encryption. You can still be sure that your data will never be shared or sold to an outside party.
What else should I know?
You can always opt to leave out information if you are uncomfortable submitting it. While we appreciate the opportunity to respond to your request via e-mail, phone or letter, we understand if you don't want to include that information in your communications.
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